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🚨 The Biggest Sales Killers in Bakery Sales 🚨

- and why "not chatting up" is an expensive mistake! 🚨 "Our customers don't want to be chatted up, they know what they want!" - You hear this sentence in many bakeries. But this is exactly where the mistake lies!

BROT.GENAU® / Debiasi & Grundei Bäckereiberatung
23570 Lübeck, Germany

Hundreds of customers walk into your bakery every day – but are your salespeople making the most of every sales opportunity? Many unconscious mistakes can lead to missed chances. It’s time to identify and fix these sales barriers!

The 5 Biggest Sales Killers in Bakeries – And How to Fix Them Instantly:

1. Salespeople Acting as "Order Takers" Instead of Sales Professionals
Many bakery employees see themselves as simple order processors and believe customers don’t want to be approached. The result? Customers only buy the essentials instead of being inspired! Solution: With the right questioning techniques and recommendation culture, every order can increase by 20–30% – without being pushy.

2. Lack of Awareness About Personal Impact
Friendliness sells – yet some customers are greeted with bored or stressed expressions. Customers want to feel welcome! Solution: A conscious body language, eye contact, and a smile work wonders.

3. "Our Customers Don’t Want to Be Approached" – The Biggest Mistake!
Many salespeople are convinced that customers feel disturbed if they are informed about additional products or offers. But the opposite is true! Studies show: Targeted recommendations not only increase sales but also improve customer satisfaction. Why? Because customers are often unsure and appreciate honest, friendly advice. Solution:Instead of using generic sales pitches, open-ended questions like "Would you like something for later in the day?" or "Our new seeded bread is particularly moist – would you like to try it?" are much more effective.

4. Uninspiring Product Presentation
A cluttered or carelessly arranged display case is uninviting. Customers buy with their eyes! Solution: Product placement should be strategically planned to create buying impulses.

5. Lack of Product Knowledge
If you don’t know what you’re selling, you can’t recommend it! Customers love to hear background stories about ingredients, production methods, and flavors. Solution: Regular training on products builds confidence and competence in sales.

👉 Conclusion:
Many of these mistakes happen unconsciously but cost revenue every single day! The good news: With the right sales training, these sales barriers can be eliminated – and the results will be immediately visible. 🚀

📩 Let’s talk and turn your salespeople into true sales professionals!

📌 Note: This is a German-speaking service.

Your contact person

Christin Steinbrecher

Christin Steinbrecher

Coachin
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