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Heinen Service – 360° Support to Keep You Running

Heinen offers 24/7 service for pasteurisers, proofers, coolers, and freezers—covering inspections, repairs, spare parts, remote support, upgrades, relocations, training, and SLAs, even for other brands, to keep your production running smoothly.

Heinen
26349 Jade, Germany

When things get complicated, Heinen delivers - worldwide. Their 24/7 full-range service ensures that you’re supported by highly qualified and dedicated professionals who won’t consider the job done until you’re satisfied.

Core service offerings include:

  • Inspections
    Regular inspections, maintenance, and wear-part replacements—keeping pasteurisers, proofers, coolers, and freezers operating smoothly.

  • Repairs
    Fast and reliable repairs—because time is money—and ensuring production resumes quickly with the right expertise and tools.

  • Spare Parts
    From screws to conveyor belts, they deliver perfectly fitting original parts exactly when needed.

  • Remote Services
    Thanks to the digitalization of their systems, Heinen’s technicians can troubleshoot and optimize processes remotely, saving time and cost.

  • Retrofits & Relocations
    You don’t always need a new system—Heinen can upgrade existing equipment or support relocating it

  • Training
    Even automated systems depend on skilled operators. Heinen’s team ensures your staff can get the best results from your technology.

  • Service Level Agreements (SLAs)
    Flexible service contracts tailored to your needs help ensure continuous and optimal performance of your systems.

And they don’t stop at their own systems: Heinen also supports pasteurizers, proofers, coolers, or freezers made by other manufacturers.

Learn more about us and our services: Heinen | What we'll do when things get rough.

Your contact person

Maira Rüther

Maira Rüther

marketing manager

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